Customer terms

KeySymphony Terms of Service

These terms outline the rights and responsibilities when using KeySymphony software, our website, and cloud synchronization services.

01 30-DAY FREE TRIAL BETA

Try without risk or payment info

  • No credit card required: New verified accounts receive 30 days of full cloud practice access at no charge.
  • Included features: 1 practice profile, cloud synchronization across your authorized devices, and up to 8 MiB per imported MusicXML/MXL score.
  • One trial per learner: To ensure fair access to server resources, the free trial is limited to one per individual.

02 SUBSCRIPTION TIERS & FOUNDER RATES

Honest, grandfathered beta pricing

  • Beta Individual: $5.99 / month or $53.91 / year (25% annual savings). Includes 1 practice profile and up to 100 cloud-synced scores.
  • Beta Family: $7.99 / month or $71.91 / year (25% annual savings). Includes up to 5 practice profiles and up to 250 cloud-synced scores.
  • Grandfathered founder rates: Subscribers who join during the beta period keep their discounted subscription rate for as long as their subscription remains continuously active when standard pricing takes effect.

03 CANCELLATION & EXPIRATION

Your music is always yours

  • Cancel anytime: You can cancel your subscription at any time through your account portal. You retain full paid access through the end of your billing cycle.
  • Graceful fallback: When a subscription or trial expires, the app gracefully falls back to anonymous demo mode.
  • Permanent data preservation: We never hold your music hostage. All personal scores in your local storage remain available for local practice, and your cloud-uploaded scores and practice history remain available for download and ZIP export indefinitely.

04 USER CONTENT & IMPORTED SCORES

Your sheet music responsibilities

  • Personal use authorization: You represent and warrant that you hold the legal copyright, license, or personal-use permission for all sheet music and MusicXML files you import into KeySymphony.
  • Private storage: KeySymphony provides private cloud storage for your personal practice. The service does not host public file-sharing or public music distribution.

05 SERVICE PROVISION

Beta disclaimer

KeySymphony is provided on an "as is" and "as available" basis during beta development. Production backup scheduling and recovery are still being completed. Keep local backup copies of your MusicXML scores; do not rely on the beta cloud service as your only copy.

Questions about how we protect your personal data?

Read the Privacy Policy